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https://asoworld.com/aso-glossary/callback

Callback

A callback (also known to some as a postback) is a ping made between one server and another. A callback can either occur manually or automatically and is triggered when a particular action or event is completed within an app.

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Home ASO Glossary Callback

Callback

Posted: Mar 3 2022
Updated: Nov 25 2024

What is Callback?

The definition of Callback

A callback, also known as a postback,  is a communication mechanism between servers where one server pings another server.

In the area of app marketing, callback typically refers to a notification or event that is automatically triggered and sent to a designated destination when a specific action or event occurs within an app. 

Callbacks can be used in various ways to enhance app marketing strategies, such as utilizing callback event notifications to be automatically notified of events related to a package or transaction in the app.

Understanding how callbacks work in app marketing can help marketers optimize their strategies and improve user engagement.

Real-time callbacks are received as raw data and can include dynamic macros, known as placeholders. The availability of these placeholders may vary based on the relationship a company has.

Why are callbacks important?

Callbacks are crucial for real-time reporting and business intelligence as they facilitate data updates, instill confidence in data accuracy, and enable quick responses to changes, ultimately helping businesses make informed decisions and optimize performance.

By relying on automated callbacks to update data in real-time when significant actions occur, business professionals can be reasonably certain about the accuracy of their data. This confidence in data accuracy has significant effects on a business's ability to inform performance using data.

Callbacks also enable quick responses to changes. For instance, if a technical issue causes users to churn, a company running callbacks on crash reports could detect the problem early and take necessary measures to resolve it promptly.

Similarly, callbacks on in-app purchase events could provide insights into the success of push notification campaigns, allowing app developers to implement effective strategies on a larger scale.

Considerations when talking about callbacks

When it comes to implementing callbacks in-app marketing, businesses need to carefully consider some key factors. While it is possible to trigger callbacks on various events, it's important to weigh the potential challenges that may arise from the indiscriminate use of callbacks.

One consideration is the impact on internal servers.

Requesting callbacks on every event can put significant pressure on servers, including the app's own server, potentially resulting in reduced performance and slower response times.

Therefore, it's crucial for businesses to carefully evaluate the frequency and volume of callbacks to ensure that server resources are not overwhelmed.

Another consideration is the potential for analysis overload.

Requesting callbacks on every event may result in a large volume of data to analyze, which can make it challenging to identify meaningful insights. Businesses should carefully assess whether analyzing every event is necessary or if focusing on specific actions will yield more valuable results.

However, setting up callbacks at each stage of the user funnel can be beneficial for retargeting analysis. This can provide insights into user behavior, including identifying where users drop off in the funnel and how long it takes for them to progress from one step to the next.

In conclusion, when implementing callbacks in-app marketing, businesses should consider the potential impact on server performance and the need for meaningful analysis. Careful consideration of when and how callbacks are triggered can help ensure the efficient use of server resources and provide valuable insights into user behavior for effective retargeting analysis.

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